Shipping, Refund & Exchange Policy

Shipping, Refund & Exchange Policy

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ORDER PROCESSING

All items are made to order. Order processing time for items in stock is 4-7 days, excluding holidays.

 Processing Time Shipping Time
Standard Shipping 4-7 Days 2-4 Days
Express Shipping 1-3 Days 2 Days
Preorders As soon as item is available 2-4 Days

PLEASE NOTE: Any order placed and processed will not be shipped on Saturday, Sunday or a national holiday. Your package will be shipped on the next business day.
 
Rush orders
If you need a rushed order, please email us info@inoutapparel.com before placing your order to ensure your desired timeline can be met. If our team approves your rush order request, select Express shipping at checkout. Rush orders still require 1-2 business days for processing, excluding holidays and weekends, in addition to 2 business days for shipping.


SHIPPING

Free standard US shipping on all orders $75+.


All items are shipped via USPS, which usually takes, 2 - 4 business days anywhere within the USA. Once your item(s) is shipped, you will receive a tracking number to the email that was provided with your order.  

For additional shipping options, such as express shipping, please review the rush order policy, contact us at info@inoutapparel.com and your request Express shipping at checkout. Please note that expedited orders still require 1-2 business days for processing, excluding holidays, in addition to 2 business days for shipping.


REFUNDS AND EXCHANGES

ALL SALES ARE FINAL. Refunds will not be issued for any reason. We offer exchanges for items within 7 days of order delivery date. Items must be unworn and undamaged. Exchanges must be approved before item is returned. Please email info@inoutapparel.com, and include clear images of your item you wish to exchange, to submit your request for an exchange.

If you received a defective or damaged item (any item not in its original condition, is damaged or missing parts for reasons not due to our error), we will happily replace.

If you need to exchange a defective product for the same item and same size, please send us an email at orders@inoutapparel.com.

Please do not send your purchase back to the manufacturer.

Any damaged item must be exchanged within 7 days of order deliverable date.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please contact orders@inoutapparel.com for additional questions.

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