Shipping + Return Policy
All items are made to order. In stock items are processed within 10 business days, excluding weekends and holidays. Please note that orders placed during a promotion (such Black Friday, $20 Tuesdays, etc) may require up to 3 weeks for processing.
| Processing Time | Shipping Time | |
| In stock items | Up to 15 Business Days | 2-4 Business Days |
| Preorders | Estimated ship date provided on product page | 2-4 Business Days |
FOR PREORDERS: please refer to the specific product page for processing and shipping times as they may fall outside of our usual processing window.
PLEASE NOTE you must add the "Priority Processing" item to your cart before making your purchase. Priority processing does NOT include preorder items that are unavailable for immediate shipping. Priority processing expedites the fulfillment time but does NOT expedite shipping time. Please allow an additional 2-3 business days for your package to arrive once it has left our facility.
If you have additional questions, please contact us at hello@inoutapparel.com prior to making your purchase.
SHIPPING
Free standard US shipping on all orders $150+.
Domestic orders are shipped via USPS or UPS, which usually takes, 2 - 4 business days anywhere within the USA. Once your item(s) is shipped, you will receive a tracking number to the email that was provided with your order.
For additional shipping options, such as express shipping, please review the rush order policy, contact us at info@inoutapparel.com and your request Express shipping at checkout. Please note that expedited orders still require 1-2 business days for processing, excluding holidays, in addition to 2 business days for shipping.
We are not responsible for any orders once they are confirmed to in transit or delivered. Lost packages must be disputed with carrier.
RETURN POLICY
Refunds and cancellations are not issued for any reason. Policies take into effect once an order is placed. IN X OUT is not responsible for any discount codes, promotions, fees, or funds lost or forgotten due to failure to input any codes for promotions. We are not responsible for any order cancelation or refunds due to failure to select the appropriate payment method.
Return policy is effective once order is placed. Orders cannot be cancelled. We offer store credits for items returned within 7 days of order delivery date. Items must be unworn and undamaged. Returns requests must be approved before item is returned. If item is no longer available, your store credit can be used to purchase any available item. A refund will not be issued.
Please submit your return requests via the Returns Center. A member of our team will review and process your request within 1-2 business days. Return tracking number is REQUIRED in order to process returns.
If you received the wrong item or defective/damaged item (any item not in its original condition, is damaged or missing parts for reasons not due to our error), please submit your return requests via the Returns Center and include images of the damaged items. We will happily replace and cover all shipping costs associated with returning the item(s).Please do not send your purchase back to the manufacturer.
Any damaged item must be returned within 7 days of order delivered date.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please contact hello@inoutapparel.com for additional questions.
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